
I. General Terms and Conditions
By using the Sports Corporation website
("Site"), you expressly agree to be bound by the following "Terms" and all
applicable laws and regulations governing the Site. Sports Corporation Events
and Packages Ltd. and its respective affiliates, parent company and
subsidiaries (collectively "Sports Corporation") reserve the right to
change these Terms at any time, effective immediately upon posting on the Site.
If you violate these Terms, Sports Corporation may
terminate your use of the Site, bar you from future use of the Site, cancel
your ticket order, and/or take appropriate legal action against you.
II.
Permitted Use
You agree that you are only
authorised to visit, view and to retain a copy of pages of this Site for your
own personal use, and that you shall not duplicate, download, publish, modify
or otherwise distribute the material on this Site for any purpose other than to
review event and promotional information, for personal use, or to purchase
tickets or merchandise for your personal use, unless otherwise specifically
authorised by Sports Corporation to do so.
Illegal and/or unauthorised uses of the Site, including, but not limited to,
unauthorised ticket sales, or unauthorised use of any robot, spider or other
automated device on the site, may be investigated and appropriate legal action
taken, including without limitation civil, criminal and injunctive redress.
III.
Disclaimers
Sports Corporation provides no
guarantee that the Site will be error-free, uninterrupted, or will provide
specific results from use of the Site or any Content, search
or link on it. The Site and its Content are delivered on an "as-is"
and "as-available" basis.
Sports Corporation disclaims all warranties, express or implied, including any
implied warranties of merchantability and fitness for a particular purpose. Sports
Corporation will not be liable for any damages of any kind arising from the use
of this Site, including without limitation, direct, indirect, incidental, and
punitive and consequential damages.
Sports Corporation disclaims any and all liability for the acts, omissions and
conduct of any users, advertisers and/or sponsors on the Site. Sports
Corporation is not responsible for the products, services, actions or failure
to act of any venue, performer, promoter or other third party in connection
with or referenced on the Site.
IV.
Trademarks
Sports
Corporation logos found on this site are registered trademarks of Sports
Corporation and may not be used at any time under any circumstances save with
the prior written permission of Sports Corporation.
V.
Copyright
The
content and software on this Site is the property of Sports Corporation and/or
its suppliers and is protected by copyright. Except as expressly stated in the
limited licence provision of these terms and conditions, Sports Corporation
does not grant any express or implied right to you under any of its trademarks,
copyrights or other proprietary information.
VI.
Limitation on Liability
Except in
jurisdictions where such provisions are restricted, in no event will Sports
Corporation be liable to you for any direct, indirect, consequential,
exemplary, incidental, special or punitive damages, including but not limited
to lost profits, even if such damage was reasonably foreseeable and even if Sports
Corporation has been advised of the possibility of such damages.
VII.
Indemnity
You agree
to indemnify and hold Sports Corporation, its subsidiaries, affiliates,
officers, employees, agents and other partners, harmless from any loss,
liability, claim or demand, including reasonable attorneys' fees, made by any
third party due to or arising out of your use of the Site, including also your
use of the Site to provide a link to another site or to upload content or other
information to the Site.
VIII.
Governing Law
By using
the Site, you agree that any dispute will be governed and construed in
accordance with English law and you agree to submit to the non
exclusive jurisdiction of the English Courts.
Purchase
Policy (Terms and Conditions of sale)
This Purchase Policy incorporates
our General Terms and Conditions.
1. Definitions and interpretation
|
"Event" |
means an entertainment event
including, without limitation, a concert, exhibition, sports, |
|
"Tickets" |
means tickets or other types of evidence
(including electronic tickets) for an Event sold |
|
"Venue" |
means any facilities or locations of
any nature where the Event is being held. |
|
"We" |
means Sports Corporation.
"Us" and "Our" shall be read accordingly. |
|
"You" |
means you or anybody who in Our
reasonable opinion is acting with your authority |
|
"Promoter" |
means the person firm or company
staging the Event if different from Us and the Venue. |
|
"Group" |
means group organisers, charities,
travel and coach companies or other organisations that |
2. Incorporation
These Terms and Conditions incorporate and should be read in accordance with
the Venue and/or Promoter terms, conditions and regulations, copies of which
are available upon request from the Venue. In the event of any inconsistency
between the terms in relation to Venue or Promoter requirements, those of the
Promoter shall prevail. If no Promoter, those of the Venue shall prevail.
3. Tickets
All Tickets are offered subject to availability and to these Terms and
Conditions. These Terms and Conditions should be read carefully prior to
confirming Your order and any queries relating to them should be raised with us
prior to purchase, as confirming Your order constitutes acceptance of these
Terms and Conditions.
A valid Ticket must be produced to get into an Event. Removing any part of,
altering or defacing the Ticket may invalidate Your Ticket.
It is Your responsibility to check Your Tickets to ensure they are correct
since if a mistake has been made by us or you have made a mistake it cannot
always be rectified and We accept no liability or responsibility for any
failure to so rectify and nor will we accept any liability to reimburse you for
any amount paid by you. Accordingly, please check your Tickets carefully on
receipt and contact us immediately if there is a mistake.
If we discover an error in the price of tickets you have ordered, we will
inform you as soon as possible and give you the option of reconfirming your
order at the correct price (and credit or debit your account as applicable) or
cancelling your order and receiving a full refund from us. If We are unable to contact You, You agree that We may treat
the order as cancelled.
We will not be responsible for any Ticket that is lost, stolen or destroyed. It
is not always possible to issue duplicate tickets. For example for non-seated
events where there is a possibility of both the original and duplicate tickets
being used, compromising the licensed capacity of the venue. Duplicates may
therefore be issued at the discretion of the Promoter or the Venue acting
reasonably. If duplicates are being issued, a reasonable administration charge
may be levied.
We and the Promoter reserve the right to provide alternative seats at an Event
to those specified on the Ticket if the staging of the Event reasonably requires,
provided they are of no less value to that stated on the Ticket.
Where a concession is claimed, proof of identity and concession entitlement
(for example of age or student status) may be required in which event you will
be obliged to provide at any such time proof of your entitlement to the
concession.
Ownership or possession of a Ticket does not confer any rights (by implication
or otherwise) on You to use, alter, copy or otherwise
deal with any of the symbols, trade marks, logos
and/or intellectual property appearing on the Ticket.
4. Price and payment
The price of the Ticket shall be the price set at the
time We accept Your order. All prices set are inclusive, at the time of purchase, of any applicable
taxes, booking fees and collection or delivery fee. Face Value of tickets is
always shown.
We will acknowledge Your order once We have received
full payment.
5. Delivery
Sports Corporation aims to dispatch purchased tickets as soon as possible. If
Your Tickets are not being held at the Venue box office, and You
have not received Your Tickets from Us two weeks prior to the Event please
contact Us immediately including your reference number and the name and
postcode of the ticket purchaser.
Tickets will only be delivered to the billing address of the debit/credit card
holder unless We specifically offer You the facility
for Tickets to be sent to an alternative address.
We reserve the right to make Tickets available for collection at the Venue box
office. You will be notified by telephone, email or in writing of the
arrangements for collection (using the details provided at the time of
ordering) if this becomes necessary. Where there is not enough time to deliver
Tickets, You will be told at the point of purchase the arrangements for
collection of Your tickets.
If You are collecting Your Tickets from the Venue box
office, You must have Your acknowledgement of order and the credit/debit card
used to make the order with You otherwise you will not be entitled to collect
Your Tickets.
You will be able to collect Your Tickets one hour prior to the start of the
Event unless otherwise indicated within the Venue terms and conditions.
6. Changes to Event
The organiser of the Event and/or the Venue reserves
the right to make alterations to the published Event programme where reasonably
necessary.
7. Refunds/exchanges
Except where We offer, at our absolute discretion, an applicable Ticket
exchange or re-sale or refund facility, Tickets cannot be exchanged or refunded
after purchase unless the performance is cancelled or rescheduled (subject to
below) or where there is a material change to the programme of Event. Where an
Event is cancelled or rescheduled (subject to below) by the Venue or Promoter,
where an Event is cancelled or rescheduled due to circumstances beyond Our
control, or where there is a material change to the programme of the Event, You
will be entitled to claim a refund from Us but only in accordance with this
clause.
A 'material' change is a change which, in Our
reasonable opinion, makes the Event materially different to the Event that
purchasers of the Ticket, taken generally, could reasonably expect. The use of
understudies in a theatre performance shall not be a material change.
Where an outdoor Event is cancelled or curtailed because of adverse weather, We shall not be liable to make any refund or pay any
compensation beyond the refunds that may be payable under the Venue's or
Promoter's rules.
Where an Event has been cancelled or re-scheduled then you will be entitled to
claim a refund provided the Venue or Promoter have agreed with Us to make a
compensating refund then you will be entitled to claim for a corresponding
refund from Us.
Where such a refund is sought You must bring this to
Our attention as soon as possible upon becoming aware of such material change,
cancellation or where the Event has been rescheduled, prior to the rescheduled
Event. The refund for Tickets will equal the face value of the Tickets
purchased. However admin, delivery and booking fees will still apply and will not be subject to a refund. In order to claim Your refund,
please apply in writing to Your point of purchase, enclosing Your complete
unused Tickets, if received, within 28 days from the date of the Event. Refunds
shall only be made to the person who purchased the Tickets and, when possible,
be made using the same method as was used to purchase the Tickets.
These Terms and Conditions do not and shall not affect your statutory rights as
a consumer. For further information about your statutory rights contact
Citizens Advice, Consumer Direct (http://www.consumerdirect.gov.uk) or the
Department for Business Innovation and Skills
8. Liability
Personal arrangements including travel, accommodation or hospitality relating
to the Event which have been arranged by You are at
your own risk. Liability for the cancellation or rescheduling of an Event, or
for material changes to an Event, will be limited to the refund as set forth in
Section 7.
Neither We nor the Venue nor the Promoter will be responsible for any loss,
theft or damage of Your personal belongings, other
than caused as a result of Our proven negligence or that of the Venue or the
Promoter or other breach of statutory duty.
9. Cancelled/re-scheduled Events
It is Your responsibility to ascertain whether an
Event has been cancelled or re-scheduled and the date and time of any
re-scheduled Event. Where an Event is cancelled or re-scheduled, We will use Our reasonable endeavours to notify You using
the details You provided Us with at the time of ordering. We do not guarantee
that You will be informed of such cancellation before
the date of the Event.
It is Your responsibility to inform Us of any change
to the contact address, telephone number or email address You provide Us with
at the time of ordering.
For football matches, or any other sporting fixtures or events no guarantees
can be given that the Event will take place at a particular time or on a
particular date. We, the Venue and the Promoter reserve the right to reschedule
any such Event-without notice and without any liability whatsoever. The details
given on football tickets or on the tickets of any other sporting fixtures or
events are indicative only and it is Your responsibility to check the final
arrangements for any matches or other sporting fixtures or events for which you
have tickets including the date and Kick-off or start times of any such Event.
10. Use of details and Data Protection
For information on how we use information and Data Protection see the Sports
Corporation Privacy Policy.
11. Resale/use of Tickets and property
You may not re-sell or transfer a Ticket if prohibited
by law. In addition, re-sales or transfers of Tickets may be prohibited for
certain events subject to the specific terms and conditions of those events
(for example but not exclusively limited to charity events or events where age
restrictions may apply because of content of the entertainment or licensing
requirements).
Where a Ticket is offered for resale in line with these terms and conditions,
you must provide to the buyer full details of the ticket. Full details include,
if printed on the ticket, the block or tier, row and seat number. You must also
make your buyers aware of these terms and conditions and any other terms and
conditions that are specific to the event. You should check whether any special
terms apply before offering a free Ticket for resale. Free tickets are often
provided for specific reasons limiting their transferability.
12. Void Tickets
Any Ticket obtained in breach of these Terms and Conditions shall be void and
all, rights conferred or evidenced by such Ticket shall be void. Any person
seeking to use such a void Ticket in order to gain or provide entry to an Event
may be considered to be a trespasser and may be liable to be ejected and liable
to legal action. Void Tickets are non-refundable.
13 Restrictions on the purchase of tickets
Tickets may be restricted to a maximum number. Any
such restriction shall be notified to You at the time
You book the Tickets. We reserve the right to cancel Tickets purchased in
excess of this number and without the Agent’s agreement, without prior notice
unless the purchase of an excess was due to Our error.
14. Conditions of Admission
The management of the Venue reserves the right to
refuse Ticket holders admission to the Venue in reasonable circumstances
including for health and safety, licensing reasons or where a Ticket is void.
The management of the Venue also reserves the right to request that Ticket
holders leave the Venue at any point on reasonable grounds and may take any
appropriate action to enforce this right. By way of example, the Venue may
remove a Ticket holder who:
1. has
behaved in the Venue in a manner which, in the reasonable opinion of the Venue
has, or is likely to affect the enjoyment of other visitors; or
2. uses
threatening, abusive or insulting words or behaviour or in any way provokes or
behaves in a manner which may provoke a breach of the peace; or
3. in the
reasonable opinion of the Venue is acting under the influence of alcohol or
drugs; or
4. smokers
(save when in a designated smoking area) or use drugs or any illegal substances
5. fails,
when required, to produce proof of identity or age
6. use mobile phones or messaging equipment which in the
Venue’s opinion could constitute a nuisance to the rest of the audience.
You must comply with instructions and directions given by Venue staff and
stewards.
No refunds will be given to Ticket holders who are refused entry or ejected due
to their own behaviour as suggested in, but not limited to, the examples above.
15. Restrictions and prohibitions
The use of equipment for recording or transmitting (by
digital or other means) any audio, visual or audio-visual material or any
information or data inside any Venue is strictly forbidden. Unauthorised
recordings, tapes, films or similar items may be confiscated and destroyed. Any
recording made of an Event in breach of these conditions shall belong to the
Promoter. The Promoter and Venue will not be liable for any loss, theft or
damage to confiscated items.
By attending an Event, Ticket holders consent to filming and sound recording of
themselves as members of the audience. The Promoter may use such films and
recordings (including any copies) without payment.
Ticket holders shall not bring into the Venue or display or distribute (whether
for free or not) at the Event any sponsorship, promotional or marketing
material's.
Mobile telephones and messaging equipment must be switched off during the
Event.
Alcohol may only be consumed in public bars and other authorised areas.
Smoking is not permitted unless within a designated smoking Area (if any).
The following are not permitted within any Venue:
1. animals
(with the exception of guide dogs);
2. laser
pens
3. Your own
food and drink (unless permitted by the Venue);
4. bottles,
cans or glass containers (unless permitted by the Venue);
5. any item
which may be interpreted as a potential weapon including sharp or pointed
objects (e.g. knives);and
6. illegal substances.
The management of the Venue reserves the right to conduct security searches
from time to time and confiscate any item which, in the reasonable opinion of
the management of the Venue, may cause danger, annoyance, aggrevation
or disruption to other members of the audience or the Event or is one of the
items not permitted in the Venue as listed above.
Every effort shall be made to admit latecomers to Events at a suitable break in
the Event, which may be the interval, but late admission cannot be guaranteed.
Ticket holders may only leave and re-enter the Venue during an Event at the
discretion of the management of the Venue. Otherwise, there will be no
re-admission or pass-outs of any kind.
The obstruction of gangways, access-ways, exits, entrances or staircases,
congregating in non-designated areas or seeking entry to stands or seats for
which You do not hold a Ticket is strictly forbidden.
16. Health and Safety
Ticket holders must comply with all relevant statutes, safety announcements and
Venue regulations whilst attending the Event.
If Ticket holders have any special requirements or concerns about any special
effects which may be featured at the Event, prior notice should be provided
when ordering Tickets. Special effects may include, without limitation, sound,
audio visual, pyrotechnic effects or lighting effects.
17. Dispute Resolution
If any dispute arises out of these Terms and
Conditions, We will attempt to settle it. To this end We
shall use Our reasonable endeavours to consult or negotiate in good faith, and
attempt to reach a just and equitable settlement satisfactory to both parties.
Although this does not restrict your rights to pursue court proceedings, if we
are unable to settle any dispute by negotiation within 21 days, the parties may
attempt to settle it by mediation. To initiate a mediation
a party must give written notice to the other parties to the dispute requesting
a mediation.
18. Waiver
If We delay or fail to enforce any of these Terms and Conditions It shall not
mean that We have waived our right to do so.
19. Assignment
We shall be entitled to assign any of Our rights and
obligations under these Terms and Conditions provided that Your rights are not
adversely affected.
20. Severability
If it is found by a Court that any of these Terms and Conditions for any reason
cannot be enforced, this shall not prevent the other provisions from continuing
to apply.
21. Third Parties
Any person, other than the Venue or Promoter, not a
party to these Terms and Conditions shall have no rights under the Contracts
(Rights of Third Parties) Act 1999 to enforce any term of these Terms and
Conditions. The Act can give rights under some contracts to third parties who
are not parties to those contracts but in this case only We,
the Venue, the Promoter and You (or your buyers as permitted under Clause 11)
have rights and obligations under this contract.
22. Force Majeure
For the purposes of these Terms and Conditions, "Force Majeure"
means any cause beyond Our control including, without limitation, act of God,
war, insurrection, riot, civil disturbances, acts of terrorism, fire,
explosion, flood, theft of essential equipment, malicious damage, strike, lock
out, weather, third party injunction, national defence requirements, actions
taken by the police, acts or regulations of national or local governments. We
will not be liable to You for failure to perform any
obligation under these Terms and Conditions to the extent that the failure is
caused by Force Majeure. This Clause does not affect the terms of Clause 7.
We intend to rely on the written terms set out here in this document as well as
the written terms and conditions of the Venue and the Promoter. You should read
the terms and conditions carefully before entering into the contract to ensure
that they contain everything that You consider has
been agreed. If they do not then you should speak to any member of Our staff and obtain Our confirmation in writing as to any
terms or conditions which you consider have been agreed.
24. No Partnership or Agency
Nothing in these Terms and Conditions and no action taken by You or Us under
these Terms and Conditions shall create, or be deemed to create, a partnership,
joint venture or establish a relationship of principal and agent or any other
relationship between You and Us beyond the contractual relationship established
under these Terms and Conditions.
25. Entire agreement
These Terms and Conditions, and the terms and conditions of the Venue and the
Promoter and any specially agreed terms constitute the entire agreement between
You and Us in connection to its subject matter and
supersede any previous terms and conditions, agreement or arrangement between
You and Us.
Each of us agree that we have not entered into these Terms and Conditions in
reliance on, and shall have no remedy in respect of, any statement,
representation, covenant, warranty, undertaking or indemnity (whether
negligently or innocently made) by any person (whether party to these Terms of
Conditions or not) other than as expressly set out in these Terms and
Conditions. Nothing in this clause shall operate to limit or exclude any
liability for fraud.
26. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in all respects
in accordance with English law and both You and Us
agree to submit to the exclusive jurisdiction of the English courts.